After the course, I realized that I had been living indifferently towards everything around me. I recognized that every event and every word from the people around me or the customers could contain insights. I will cultivate my curiosity by asking “Why,” depending on whether the observation is a fact, behavior, or emotion in both my marketing work and life. I enjoy having case studies to illustrate the knowledge from the course.

Overall, today’s class was very valuable, truly embodying the spirit of Readiness: the teaching approach was relatable, and the knowledge was practical. I especially liked that when participants asked questions, the instructor shared more in-depth information, which helped me understand the issues in a deeper and more coherent way. If you ask me if I have any additional requests, I think the lecture effectively explored and conveyed quality insights about external stakeholders, and I can connect and apply that to internal relationships as well. However, if possible, having a session or a part to discuss common internal situations to understand the insights of bosses and colleagues would be fantastic, as it would provide ways to respond skillfully and appropriately. Regarding the quality of teaching, I am satisfied because the image of “chiseling stone to find jade” aligns very closely with “insight,” and I haven’t thought of any imagery that could represent it better.

After the course, I realized that I had been living indifferently towards everything around me. I recognized that every event and every word from the people around me or the customers could contain insights. I will cultivate my curiosity by asking “Why,” depending on whether the observation is a fact, behavior, or emotion in both my marketing work and life. I enjoy having case studies to illustrate the knowledge from the course.

Overall, today’s class was very valuable, truly embodying the spirit of Readiness: the teaching approach was relatable, and the knowledge was practical. I especially liked that when participants asked questions, the instructor shared more in-depth information, which helped me understand the issues in a deeper and more coherent way. If you ask me if I have any additional requests, I think the lecture effectively explored and conveyed quality insights about external stakeholders, and I can connect and apply that to internal relationships as well. However, if possible, having a session or a part to discuss common internal situations to understand the insights of bosses and colleagues would be fantastic, as it would provide ways to respond skillfully and appropriately. Regarding the quality of teaching, I am satisfied because the image of “chiseling stone to find jade” aligns very closely with “insight,” and I haven’t thought of any imagery that could represent it better.