INSIGHTS ONLY EMERGE WHEN WE DARE TO DIG DEEP – OPPORTUNITIES ONLY OPEN UP WHEN WE SEE WHAT OTHERS MISS!
Readiness would like to express our heartfelt gratitude to each of you who have joined us throughout the 3-session journey of 𝐏𝐫𝐚𝐜𝐭𝐢𝐜𝐚𝐥 𝐂𝐨𝐮𝐫𝐬𝐞 𝐈𝐍𝟎𝟎𝟐 – 𝐔𝐧𝐝𝐞𝐫𝐬𝐭𝐚𝐧𝐝𝐢𝐧𝐠 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐈𝐧𝐬𝐢𝐠𝐡𝐭𝐬 & 𝐒𝐞𝐢𝐳𝐢𝐧𝐠 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐎𝐩𝐩𝐨𝐫𝐭𝐮𝐧𝐢𝐭𝐢𝐞𝐬, with the main instructor, Mr. Nguyễn Thành Nhân – Strategic Segment Leader at Becton Dickinson Vietnam.
Mr. Nhan, in his role as a lead lecturer, shares detailed insights about his knowledge and experiences in the journey of “Carving Stone to Find Gemstones” to uncover valuable insights.
Mr. Nhân, as the lead instructor, shared in detail his knowledge and experiences during the journey of “Chiseling Stone to Find Gems” to uncover valuable insights.
Each class was a moment of “C𝐡𝐢𝐬𝐞𝐥𝐢𝐧𝐠 𝐒𝐭𝐨𝐧𝐞 𝐭𝐨 𝐅𝐢𝐧𝐝 𝐆𝐞𝐦𝐬” – together, you have:
– Shaped the right mindset, acquired new knowledge, and practiced the skills to peel back layers to touch on what customers truly think.
– Paused long enough to observe, ask questions, and connect the information and data gathered to seek truly valuable insights.
– Discovered hidden business opportunities behind the behavior of an individual customer, a customer segment, or market “behavior.”
– And finally, transformed insights into actionable plans with practical value.
You all enthusiastically shared ideas, exchanged thoughts, and asked questions to Anh Nhân.
We understand that learning about Insights is not easy, as it requires not only analytical thinking but also curiosity, patience, and sharpness to look deeper into what we see and hear.
However, the serious learning, full sharing, and willingness to face challenges from each of you in the class have turned IN002 into an inspiring learning journey.
Wishing you the discovery of many of your own gems in each meeting, each campaign, and each business decision.
Students shared their perspectives and challenges in the journey of finding the right customer insights.
Readiness looks forward to seeing you again in upcoming programs, where we will explore other important capabilities together on the journey of career development.
Let’s revisit the memorable moments of the class in the album below!
IN002 has concluded, but the journey of “understanding to lead the way” has just begun.
Here are some reflections from students after the course:
“The preparation for the course was excellent, with good equipment and organization. The lecture content was practical, interesting, and highly applicable to my current job. The instructor was of high quality, friendly, and had great insights into the Pharmaceutical and Marketing industries”. – Phước Tín – IN002 Leaner
“Wow! I have learned how to uncover the motivations behind customer behavior. After completing this course, I realize I am on the right path, one that allows me to understand customers, address pain points, and create value. No matter what job I am doing, as long as I create value for others. I also recognize that learning from various sources and people, both within and outside the industry, has broadened my perspective through many real case studies. At the end of the course, I received a well-deserved achievement for my diligent and focused study”. – Việt Linh – IN002 Leaner
Studying and developing together is a solid foundation for you to advance further on your career path.
Readiness will always acknowledge contributions, improve content quality, and diversify courses to make the programs increasingly complete and more beneficial.
Thank you for accompanying Readiness! We look forward to seeing you on the next journeys!